• Portal Purpose: Communicate with clinic staff for specific needs.
  • Review Schedule: Medical providers review messages weekly on Mondays.
  • Intended Use:
  •    Clarifications on clinical treatment plans already discussed.
    • Appointment scheduling.
    • Refill requests for non-controlled medications.
    • Administrative issues.
  • For New/Complex Issues: Schedule an appointment for proper care.
  • Note: Messages outside these categories may require booking an in-person or telehealth visit.
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